Privacy Policy
Effective starting on August 1st, 2023
Y-TEQ recognizes the significance of safeguarding your personal information and is devoted to handling it responsibly and attentively, adhering to all relevant regulations in the regions where Y-TEQ operates. Our Comprehensive Privacy Policy outlines Y-TEQ’s privacy management methods applicable to the personal data collected, used, and shared from our customers, business partners, suppliers, and affiliated third parties. In cases where Y-TEQ products and services gather additional data about you beyond the scope of this Comprehensive Privacy Policy, those products and services will feature additional terms governing the responsible and appropriate usage of your personal information.
Reasons and Approaches for Collecting and Utilizing Your Personal Information We may collect your personal data for diverse purposes, including but not limited to:
- Accessing and engaging with websites or other digital services (including applications) Upon entry to our websites or usage of our digital services (which encompass desktop or mobile applications, referred to as „apps“), we will record essential information to facilitate your access, ensure website functionality, and comply with security and legal requirements. This information may encompass passwords, IP addresses, and browser configurations. Additionally, we gather data about your interactions during your visit to personalize your web experience, such as recording your preferences and actions, as well as collecting statistics to enhance our websites, products, and services.
- Responding to your inquiries for information, orders, or support Whenever you get in touch with us (online or offline) regarding inquiries, placing orders, seeking support, or participating in forums or social computing tools, we collect information vital for fulfilling your requests, granting access to products or services, delivering support, and maintaining communication. This includes details like your contact information, request particulars, agreement details, order fulfillment, and client satisfaction survey responses. We retain such data for administrative purposes, safeguarding our rights, and maintaining our relationship with you.
By submitting your contact information for registration related to such requests, your registration may serve to identify you during your visits to our websites. For most service and product orders, registration of a Y-TEQ ID (or Y-TEQ APN) is required, which can also enable customization and management of privacy settings.
- Usage of Y-TEQ software and/or online services We gather data about your use of Y-TEQ products and services to facilitate product functionality, enhance user experience, tailor interactions, provide customer insights on service utilization, extend support, and improve our offerings.
- Interaction with personnel from our customers, potential clients, partners, and suppliers In our relationships with customers, prospects, partners, and suppliers, they provide business contact information (such as names, business contacts, positions, or titles of their employees, contractors, advisors, and authorized users) for purposes including contract management, order fulfillment, service delivery, support, invoicing, and relationship management.
- Marketing Our primary information collection stems from direct interactions. When you sign up for an event, we may collect information (online or offline) relevant to event organization and participation, including session attendance and survey responses. We aggregate this data to derive analytical insights for business operations and marketing. You can select to receive information about our products and services via email, telephone, or postal mail. During website visits or service use, personalized information may be provided. Opt-out options for personalized communication are available by adjusting your marketing preferences.
When referring to the usage of personal data in relation to requests, orders, transactions, agreements, services provision, or website operation, we do so due to its necessity for executing an agreement with you. For usage related to marketing, improvement, service development, safety, security, and regulatory adherence, apart from agreements or requests, we rely on our legitimate interests or third-party legitimate interests, or on your consent.
Sharing of Personal Data Y-TEQ operates globally, with presence in various locations worldwide. We may share your information within our subsidiaries and transfer it to countries where we conduct business, following the guidelines outlined in this Comprehensive Privacy Policy. Among Y-TEQ subsidiaries, personal data access is granted on a need-to-know basis, solely for the intended purposes. In certain cases, Y-TEQ suppliers across different countries might process personal data on our behalf.
In scenarios involving business sales, acquisitions, mergers, or reorganizations in specific countries, personal data disclosure to potential or actual buyers, or receipt of data from sellers, might occur. Y-TEQ ensures appropriate data protection measures in such transactions.
It’s important to note that under specific circumstances, government agencies may request personal data disclosure through judicial proceedings, court orders, or legal processes. Additionally, sharing personal data might occur to safeguard the rights or assets of Y-TEQ, our partners, suppliers, clients, and other relevant entities if there’s reasonable suspicion of an impact on said rights or assets.
Security and Accuracy of Information Maintaining the security and accuracy of your personal data is a priority for Y-TEQ. We implement reasonable physical, administrative, and technical safeguards to prevent unauthorized access, usage, or disclosure of your data. Sensitive information, such as credit card details, is encrypted during transmission over the internet. We also ensure that our suppliers follow similar protective measures.
Data Retention We retain personal data only for the necessary duration to fulfill processing purposes, adhere to legal and regulatory requirements, manage disputes, and establish, exercise, or defend legal claims in our operational regions.
How to Get in Touch If you have queries regarding this Comprehensive Privacy Policy, please reach out to our Customer Relations team using the contact information available online. Your message will be directed to appropriate Y-TEQ personnel, including the designated Data Protection Officer if applicable.
In cases where relevant, Y-TEQ (a division of Steinbild Media), located at Bahnhofstr. 20, 49762 Lathen, is the controller of your personal data, unless stated otherwise.
Your Rights You possess the right to request access, updates, corrections, and, under specific circumstances, deletion of your personal data. You also have the option to object to direct marketing. To exercise these rights, follow the guidelines outlined in this Comprehensive Privacy Policy.
Additional rights might apply based on local laws applicable to data processing in your jurisdiction.
Right to Lodge Complaints Should you believe that our processing of your personal data infringes upon data protection laws, you have the right to:
- Directly file a complaint with Y-TEQ through Customer Relations.
- Lodge a complaint with the competent data protection authority.
Updates to Our Comprehensive Privacy Policy We may periodically revise this Comprehensive Privacy Policy to reflect changes in our data management practices. The updated version will be posted here along with a revised date. We encourage you to check back for updates. By continuing to use our website(s) after the revised policy takes effect, you indicate that you’ve read and understood the changes.
Cookies
Y-TEQ’s websites and applications employ an array of technologies, including cookies, web beacons, device identifiers, IP addresses, and similar tools. These technologies serve multiple purposes, such as ensuring the functionality and security of Y-TEQ’s digital platforms, remembering login credentials, gathering statistical insights to enhance performance, monitoring user engagement linked to email communications and materials like white papers, documents, and other assets accessible through our websites and apps. Furthermore, these tools contribute to refining your user experience and delivering customized content that aligns with your interests. While certain tools are indispensable for operating Y-TEQ’s websites and applications, others are geared towards comprehending, personalizing, and refining your interaction with them.
Additionally, Y-TEQ permits third parties to utilize such technologies on our digital platforms. This enables them to comprehend your engagement with our websites and apps, optimize advertising and marketing strategies, and present advertisements tailored to your preferences on other digital platforms you visit or utilize. Y-TEQ may also employ retargeting and behavioral advertising methods to tailor these ads based on insights derived from cookies and similar tracking technologies.
These technologies are also triggered when you employ a social media sharing button on our websites. The respective social networks will record your activity and could employ this data to serve you targeted ads. The mechanisms and usage of information by these entities are regulated by their individual privacy policies.
When you input your contact information into a web form on Y-TEQ’s websites to subscribe to a service, access a white paper, or request information about Y-TEQ’s offerings, your details might be stored in a cookie on your device. This information is later accessed during subsequent visits, enabling us to monitor your site visits, link clicks, and interactions to enhance your online experience and forthcoming Y-TEQ communications.
For individuals accessing our websites or apps in countries governed by European Union (EU) regulations or similar jurisdictions, the option to accept or decline our use of non-essential cookies is presented through a „cookie preference“ banner that appears on our website.
